🌟 Return Policy

We want you to love your new skates and gear! Every product we send out is carefully packed and checked for quality — but if something isn’t quite right due to a fault or defect, we’re here to help.

🔁 Returns for Faulty or Defective Items

We accept returns only for items that are faulty or defective. If you believe your product is damaged or has a manufacturing fault, please contact us within 7 days of receiving your order. We’ll ask for a few clear photos and a short description of the issue to help us assess the next steps.

🚫 Change of Size or Mind

We do not offer returns or exchanges for:

• Choosing the wrong size

• Change of mind

  Please choose carefully and check our size guides before ordering. If you’re unsure, feel free to contact us — we’re always happy to help before you make a purchase.

Orders Created by Mistake

Orders can be cancelled if the product has not yet shipped. A refund will be issued minus the payment processing fee, which ranges between 4.7% – 6.7% depending on the card used for purchase.

📦 Return Conditions

To be eligible for a return:

• The item must be unused, unworn, and in its original packaging

• All accessories, tags, and manuals must be included

• If we confirm that the item is faulty, we’ll cover the return shipping cost.

We recommend using a tracked service when posting returns, as we can’t be responsible for lost or delayed parcels.

💌 Need help?

If you have any questions or concerns, don’t hesitate to get in touch. We’re a small business that truly cares — and we’ll always do our best to look after you.